CAMDEN, NJ — Veterans and family members hoping for greater access to walk-in urgent care appointments now have Cooper University Health Care centers as an option.

The health care system announced the change today affecting its urgent care locations in response to a new benefit recently revealed by the U.S. Department of Veteran Affairs.

The VA early this month launched a new urgent care/walk-in benefit under its community care programs and part of the MISSION Act. The program is applicable to care providers that are part of the TriWest network, such as Cooper Health.

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“We are privileged to offer urgent care services to veterans and their families,” said Kevin O’Dowd, co-president/CEO of Cooper. “Cooper has a long commitment to the military community, and we provide a wide range of programs geared toward expanding health care access to active military, veterans, family members, and first responders. Among Cooper’s leading military programs is the first-in-the-nation Elite U.S. Army Resuscitation Forward Surgical Team Training Program and Hero Care Connect, a partnership with the Deborah Heart and Lung Center."

Cooper has three urgent care centers located in Audubon, Cherry Hill, and Cinnaminson, offering treatment for a wide range of medical conditions including colds and flu, seasonal allergies, cuts, breaks and sprains, fevers, and all other non-life-threatening conditions.

Each center is staffed by expert, board-certified emergency medicine physicians and offers on-site x-ray services. Cooper’s team of physicians and advanced practice providers treat patients of all ages – infants to seniors.

“Our urgent care centers offer the highest level care in a convenient setting, making it a great choice when faced with a sudden illness or minor injury as an alternative to the emergency department,” said Anthony J. Mazzarelli, co-president/CEO.

Under the new benefit, TriWest network urgent care/walk-in providers may treat veterans who self-present without a prior authorization on file. Prior to providing care, the urgent care staff will confirm the veteran’s eligibility.

The urgent care benefit covers treatment of non-emergent symptoms such as flu-like symptoms, wheezing, sprains, sore throats, painful urination, bumps and bruises, ear pain, and mild skin irritations, which are typically addressed by urgent care facilities and walk-in retail health clinics. Preventative and dental services are not included in the benefit.

To learn more about Cooper’s Urgent Care services, visit

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