Service to all customers who can safely receive natural gas service is anticipated to be restored by midweek
UNION, NJ – Nov. 5, 2012 – Maximizing the use of additional resources from its parent company, AGL Resources, Elizabethtown Gas has made significant progress in its emergency response efforts and is fully transitioning to another crucial component of its emergency disaster plan – Service restoration.
In the week since the storm, crews have completed damage assessments on nearly 8,000 premises and are currently going door-to-door to restore natural gas service to customers who can safely receive natural gas service.
Elizabethtown Gas expects to restore service by midweek to all customers who have had electricity restored and are ready to receive service, and to replace an estimated 1,100 flooded meters and regulators by the end of the week.
“At this point in our efforts, we have the ability to serve 100 percent of our customers,” said Brian MacLean, vice president of operations, Elizabethtown Gas.
As part of its outreach initiative, Elizabethtown Gas is continuing to meet with local officials to provide updates on the status of work being performed in their communities. The company has also dispatched individuals called “zone ambassadors” to supplement communication efforts in some of the hardest hit areas of its service territory, such as Elizabeth, Perth Amboy and Carteret.
These representatives, including Elizabethtown Gas president Jodi Gidley, are going door-to-door to make residents aware of the restoration process, provide information on the qualified natural gas contractors in their area, and provide information on programs available to help them. The initiative also gives a “grassroots” view of what customers are experiencing, which allows Elizabethtown Gas to better manage resources on the ground and schedule service appointments.
About Elizabethtown Gas
Elizabethtown Gas, a wholly owned subsidiary of AGL Resources (NYSE: GAS), is a natural gas distribution company, providing service to approximately 276,000 residential, business and industrial natural gas customers in New Jersey. In operation since 1855, the company serves parts of Union, Middlesex, Sussex, Warren, Hunterdon, Morris and Mercer counties. For more information, visit www.elizabethtowngas.com
About AGL Resources
AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services, midstream operations and cargo shipping. As the nation’s largest natural gas-only distributor based on customer count, AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves more than 1 million retail customers through its SouthStar Energy Services joint venture and Nicor National, which markets natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management, ownership and operation of natural gas storage facilities, and ownership of Tropical Shipping, one of the largest containerized cargo carriers serving the Bahamas and Caribbean region. AGL Resources is a member of the S&P 500 Index. For more information, visit www.aglresources.com.