MONTCLAIR, NJ - Governor Murphy was at the Bay Street Station in Montclair on Monday to sign an executive order improving transparency at NJ Transit by requiring NJ Transit rail performance metrics to be shared with the public on a monthly basis.
"In just a few minutes, I will sign an executive order requiring greater public transparency into the actual number of cancellations and delays that occur along NJ Transit, as well as their causes," Murphy said.
"All of us are committed to restoring NJ Transit as the nation’s preeminent mass transit system."
“Improving communication with customers has been among the most important objectives in our efforts to improve NJ Transit performance, safety, and reliability,” Murphy added. “The step we’re taking today requiring performance metrics to be released monthly will give rail commuters the information they need to make informed decisions and provide accountability to the public in real time.”
“When I arrived at NJ Transit, I found a hollowed out, severely neglected organization which hampered our ability to deliver the service our customers rightfully expect and deserve,” said NJ Transit President and CEO Kevin Corbett. “We’ve taken aggressive measures to address recruiting, Infrastructure needs and languishing capital projects. As a result, we are rapidly restoring the depleted ranks of employees and seeing improved performance that indicates we’ve turned a corner. But make no mistake, we still have a lot of ground to make up. I will not be satisfied until our customers are. Increased transparency and improved metrics will hold our organization accountable at all times.”
1,400 commuters utilize the Bay Street Station each day, Murphy said, "our goal is to get them to where they need to be safely and on time."
Murphy concluded by saying that he will not shy away from the challenge of turning around the system and addressing the issues that have plagued commuters for years.
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