Her daughter’s fever spiked at 7 p.m. A father cut himself while trimming the hedges on Saturday. A teen needed a physical to join the basketball team and his mother didn’t have time to wait for an appointment.
It’s reasons like these and many more that local families have been turning to eMedical Offices, located at 369 Springfield Avenue, for 25 years. While the décor and some services have changed through the years, the majority of the staff has been serving area residents since the 1990s.
“Our support staff of nurses, X-ray technicians, medical assistants and receptionists has a combined 120 years of experience in the office, and three-quarters of our physicians have been here for the better part of a decade,” explains Office Manager Linda Balling, RN. In fact, Balling, who is a member of the Berkeley Heights Volunteer Rescue Squad, has been serving patients at eMedical Offices since it opened in 1987.
The center provides complete urgent care, lab services, X-rays and more, delivered by board-certified emergency physicians, family physicians, internists and pediatricians working with highly trained nurses, radiology techs and medical assistants. Its state-of-the-art electronic medical record system means a patient’s treatment information can easily be sent to his or her primary doctor for follow-up care.
“eMedical Offices has been a concept ahead of its time,” explained Oscar Marcilla, MD, FACEP, the center’s medical director. “We initially began as an urgent care provider, and over the years returned back to those roots to best meet the needs of area patients. We support primary care doctors with back-up after normal office hours, to best serve our community.”
“Urgent care centers are a great alternative to the ER. Care is provided by physicians board-certified in emergency medicine, family practice, internal medicine and pediatrics, with experience and expertise in acute adult and pediatric medicine. Our goal is to have you seen and treated within 30 minutes,” said Dr. Marcilla.
Physicians diagnose and treat a variety of urgent conditions, including colds, coughs and sore throats; ear infections; nausea and vomiting; allergies and rashes; urinary tract infections; sprains and strains; cuts and fractures. And, when patients require additional care, physicians can provide referrals to specialists, such as primary care physicians, orthopedists, allergists and ophthalmologists.
eMedical Offices, which operates a sister location in Middletown, is open seven days a week, including evenings, weekends and holidays. Patients are seen on a walk-in basis without appointment, and with six exam rooms, there’s rarely a wait. The center accepts most major insurance plans and offers an eCard Program – an affordable option for the uninsured.
To keep patients informed outside of the office, eMedical Offices publishes a monthly blog at blog.emedicaloffices.com and shares health tips on its Facebook and Twitter pages. The office recently partnered with mobile app iTriage, a resource for finding medical facilities and health information via mobile devices.
eMedical Offices is located at 369 Springfield Avenue in Berkeley Heights; (908) 464-6700, Office hours are Monday through Friday, 8 a.m. to 8 p.m., and 9 a.m. to 5 p.m. on Saturday and Sunday. For more information, call (908) 464-6700 or visit www.emedicaloffices.com.
eMedical Offices By the Numbers
Number of patient visits
Number of X-rays taken
Number of football games at which our doctors have provided medical support
Average length of patient visit in minutes – often less!
Number of years in practice
Number of board-certified doctors on staff
Number of exam rooms
Number of lives saved in the office through CPR
Number of doctors board-certified in more than one medical specialty