On Monday, June 7, at approximately 1:30 p.m., while the outside temperature was above 90 degrees, customers in the Yorktown Heights area of the NYSEG service area suffered another power outage.
It should be noted that a NYSEG contractor was working on the power poles on Route 202/35/118 in the vicinity of Willoway Street.
The power outage can be attributed to the “I don’t give a hoot about my customers attitude of NYSEG” or to the shear incompetence of NYSEG and its contractor or both. If the power had to be shut down on a 90+ degree day, then NYSEG should have notified the town and the Yorktown Police Department. The police department could then have sent out a proactive Nixle message rather than a reactive one after the outage occurred. Additionally, if it were a planned outage, NYSEG could have notified its customers via email, text, or pre-recorded telephone message since it has some or all of that information.
If the outage was caused by NYSEG’s contractor, one has to question the supervision provided by NYSEG over the contractor and the quality of the work being performed by the contractor.
I wonder if NYSEG notified the New York State Public Service Department of this power outage?