The COVID-19 Pandemic forced Felician University to move to remote learning and telework almost two months ago.
In the best of all possible worlds, the computer skills of everyone working in the academic environment would be equal. In reality, there is a wide range, not only in technology skill, but in the comfort levels of users as well. Results of a survey identifying problems members of the University community may be experiencing are set to be released soon.
The survey, brought forward by Dr Robert Clougherty, Director of Felician’s Center for Innovation, was agreed upon by the Felician Cabinet which agreed “it was important to hear the voice of the entire community." The survey was conducted by Educause, a non-profit association of technology, academic, industry, and campus leaders advancing higher education through the use of IT.
“We wanted to learn what were the most pressing concerns, and we were surprised to find out that for some the problem was not that they did not have access to a device or computer, but that they had an issue getting reliable internet to make sure they have connectivity," Cloughherty said, adding that the concerns and issues raised in the survey will help the University "address any problems identified to overcome that remote divide and enhance the remote teaching and learning experience.”