By STEWART MADER, CHIEF CUSTOMER EXPERIENCE OFFICER AND CUSTOMER ADVOCATE
During rush hour every evening, your bus is one of more than 1,200 NJ TRANSIT bus departures from the Port Authority Bus Terminal. In this video, we go behind the scenes of the world’s busiest bus terminal to see the incredible team effort that keeps all these buses moving.
The Port Authority Bus Terminal services more than 260,000 daily customers for both local and long-distance ...