WAYNE, NJ -- Peter Spina, Jr., General Manager of Lincoln of Wayne, discussed their dealership’s innovative Lincoln On Demand program.
Because of the COVID-19 pandemic, many customers may not feel comfortable leaving their homes to visit a dealership, while others may. “We realize that the traditional method of shopping for vehicles has changed,” Spina explains. “We still have guests that want to come in and have the traditional dealership experience, which is wonderful. We invite them to do that. But we’re also engaging with our guests online.”
The Lincoln On Demand program offers customers a wide variety of services designed with comfort and safety in mind. “For us, the Lincoln On Demand program is geared towards preserving our guest’s time,” Spina said. That’s why the program offers virtual showroom visits, online sales, and remote delivery for a zero-contact experience.
Through the On-Demand program, customers can customize the entire Lincoln experience to fit their needs. “The Lincoln On Demand program is different for everybody,” Spina notes. “Through a range of offerings through Lincoln On Demand you let us know how we can do business with you. Whatever you need, however you want us to give the information, we can do it.”
Lincoln of Wayne is a third-generation family business which has grown to become one of the top automotive dealerships in the nation. To learn more about the leading national dealership, Lincoln of Wayne, and their On Demand program, visit their website at www.lincolnofwayne.com.