Europe

Travels Review of Norwegian Air - Spoiler - We Really Like Them

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Norwegian Air plane in flight Credits: Norwegian Air
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This author seems to have lost her head.
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Comfy seats are a seat.
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Models of the Norwegian Air fleet with a passenger.
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TAPintoTravels makes it no secret that Norwegian Air is our favorite long-haul, discount airline.

With 13 direct flight destinations from JFK or Stewart, we definitely have reasons to be excited.  Their extremely reasonable rates is another great justification .  Finally, with 150 destinations, it really delivers.

Norwegian Air also operates our favorite plane, the Being 787 Dreamliner.  The plane definitely lives up to its name.

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The 787 Dreamliner is the most technologically advanced aircraft in use. It is also environmentally friendly in that it uses 20% less fuel than similar planes. It has larger windows that use the darkening polymer technology.  Due to its carbon fiber construction, it can simulate an altitude of 1,800 meters versus 2,400 which is common for older aircraft design. The result is less jet lag.

The 787 Dreamliner also features a number of innovations that benefit passengers, such as larger windows and a more silent cabin. In conventional planes, the pressure in the cabin is set to simulate an altitude of 2,400 meters. The 787 Dreamliner is set at 1,800 meters. This reduces typical “jet lag” symptoms.

See the 360 degree Video for an enhanced experience below:

Facts about Norwegian's 787 Dreamliner (sorry we are International, so we use the metric system)

  • Norwegian has 25 787 Dreamliner aircraft ps today.
  • The 787-8 has 291 seats (32 in the Premium cabin and 259 in the Economy cabin), while the 787-9 has 344 seats (35 in the Premium cabin and 309 in the Economy cabin)
  • Min. two pilots and eight cabin crew, for extended flights max. four pilots and 12 cabin crew
  • Two Rolls-Royce Trent 1000 engines
  • Max. start weight: 227,930kg (787-8) 252,650kg (787-9)
  • Length: 57m (787-8) 63m (787-9)
  • Height: 17m
  • Wingspan: 60,17m
  • Thrust: 67,000lbs per engine (787-8) 74,000lbs per engine (787-9)
  • Cruise speed: 913kp

When something sounds too good to be true, it usually is.  However, we feel the good greatly out ways the bad.

Here are the bad things.  

  • There is an extra charge for checked baggage, so a carry-on is preferred.  
  • They charge extra for meals and drinks.
  • There frequent flyer program is not great.
  • There are charges for most of the amenities.

Here are the things we like.

  • The seats are really comfortable on the Dreamliner and their 737 fleet.  
  • The flights are so inexpensive, we tend to take shorter trips making a carry-on bag practical.
  • The pilots and crew are very professional, while being fun.
  • It has the newest fleet in the world.
  • The 737’s have free WiFi, check our review here
  • No meals on the outbound flight means more sleep on the red eye with no disturbances
  • No penalties for 1 way bookings
  • Upon request at the check-in desk, we have received aisle and window seats 90% of the time without paying the fee.

Altogether, we really like Norwegian Air and will continue to fly them on most of our travels.

Update:  Our flight was canceled from Berlin Schönfeld Airport, so we had a few hours to learn how Norwegian handle cancellations.

We received a €15 meal coupon for lunch.  We were rebooked to Oslo, where we did another transfer to Trondheim airport, and finally London Gatwick.  They set us up in a hotel in London and rebooked us from there to New York City the next day.  It was tough, but they got us home.

They also gave us a nice tip and trick.  Norwegian is known for their high checked luggage costs and their stringent carry-on rules.  If  the flight is full, you may check your proper sized carry-on luggage free of charge.  This saved us €50.  Nice!  Norwegian has a high rate of full cabins, so ask to their capacity and determine if you can check it at the counter.  It saves you the trouble of carrying it through the airport(s).

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