TRENTON, NJ -- Gov. Phil Murphy used part of his Wednesday press briefing to address the frustrations of New Jerseyans who waited in long lines at the state's Motor Vehicle Commission (MVC) facilities when they reopened this week.
"I completely understand the frustration felt by every customer forced to wait on long lines yesterday at New Jersey Motor Vehicle Commission (MVC) locations throughout the state," Murphy said, blaming the lines on months of backlog due to COVID19. "What many experienced was not up to their expectations, or ours, and we will do better. You’re not happy, and neither am I."
The governor added that he does not want anyone camping out overnight at an MVC facility.
"Stay home and stay safe. See if you can conduct business online. Wait a few more days, but, don’t camp out," Murphy said. "If your transaction can be completed through MVC’s online services – use it. Skip the line, skip the trip."
Expiration dates were automatically extended at the beginning of COVID-19 lockdown for the following: driver’s licenses, permits, non-driver IDs, commercial registrations, inspections, and temporary tags.
"I encourage you to take advantage of this extended time to lessen the crowding," said Murphy, adding that here are a lot of things people can do online, such as renewing licenses. "You don't need to go to Motor Vehicles to do that (renew your license)."
To help ease congestion, MVC facilities will remain open on Mondays throughout July – a reversal from prior plans. They now will be open six days a week. Also, to ensure that MVC facilities are not understaffed, the governor is exempting MVC personnel from work furloughs.
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