NEW JERSEY - A web portal has been created by the State Department of Labor that will allow residents to contact the Department of Labor directly. The effort, state officials said, comes after more than 850,000 new unemployment claims have been filed as a result of the COVID-19 pandemic. The record number of claims, New Jersey Labor Commissioner Robert Asaro-Angelo said, overwhelmed the system.

Asaro-Angelo promised that all residents with valid claims will have their claims processed, adding that the agency is continuing to backdate claims to ensure that no one loses any benefits — including $600 weekly supplemental payments — even if they have not been able to contact an agent.

The portal is particularly designed for residents who already have applied for benefits but are finding it difficult to have their applications processed or to get payments, they said.

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