WASHINGTON, DC — Now that the April tax-filing deadline has come and gone, many taxpayers are eager to get details about their tax refunds. When it comes to refunds, there are several common myths going around social media.

Here are five of these common myths:

Myth 1: Getting a refund this year means there’s no need to adjust withholding for 2019.
To help avoid an unexpected tax outcome next year, taxpayers should make changes now to prepare for next year. One way for a taxpayer to do this is to adjust their tax withholding with their employer. The IRS encourages people to do a paycheck checkup using the IRS withholding calculator to determine whether their employer is withholding the right amount. This is especially important for anyone who got an unexpected result from filing their tax return this year. This could have happened because the taxpayer’s employer withheld too much or too little tax from the employee’s paycheck in 2018.  

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Myth 2: Calling the IRS or a tax professional will provide a better refund date.
Many people mistakenly think that talking to the IRS or calling their tax professional is the best way to find out when they will get their refund. In reality, the best way to check the status of a refund is online through the “Where’s My Refund?” tool at IRS.gov or with the IRS2Go mobile app. Taxpayers without Internet access can call the automated refund hotline at 800-829-1954. “Where’s My Refund?” has the same information available to IRS telephone assistors, so there is no need to call unless “Where’s My Refund?” says to do so.

Myth 3: Ordering a tax transcript is a "secret way" to get a refund date.
Doing so will not help taxpayers find out when they will get their refund. "Where’s My Refund?" tells the taxpayer their tax return has been received and if the IRS has approved or sent the refund.

Myth 4: ‘Where’s My Refund?’ must be wrong because there’s no deposit date yet.
Updates to “Where's My Refund?” ‎on both IRS.gov and the IRS2Go mobile app are made once each day. These updates are usually made overnight. Even though the IRS issues most refunds in less than 21 days, it’s possible a refund may take longer. This means that in some cases, a taxpayer who filed later may receive their refund sooner than someone who filed earlier in the season. The IRS contacts a taxpayer by mail when it needs more information to process their tax return. Taxpayers should also remember to consider the time it takes for the banks to post the refund to the taxpayer’s account. Taxpayers waiting for a refund in the mail should plan for the time it takes a check to arrive.

Myth 5: ‘Where’s My Refund?’ must be wrong because a refund amount is less than expected.
There are several factors that could cause a tax refund to be larger or smaller than expected. Situations that could decrease a refund include:

  • The taxpayer made math errors or mistakes.
  • The taxpayer owes federal taxes for a prior year.
  • The taxpayer owes state taxes, child support, student loans or other delinquent federal nontax obligations.
  • The IRS holds a portion of the refund while it reviews an item claimed on the return.

The IRS will mail the taxpayer a letter of explanation if these adjustments are made. Some taxpayers may also receive a letter from the Department of Treasury's Bureau of the Fiscal Service if their refund was reduced to offset certain financial obligations.