TAPinto "Spotlight on Business" features local businesses and their owners who are important to our communities. Follow this column to receive a fresh perspective on small business owners and their unique needs while shining a spotlight on their stories.
This edition features Adams Fine Clothing and Tuxedo in New Providence since 1958.
Adams is a full service men's specialty clothing store with free shop at home service -- specializing in custom made clothing at off the rack prices. "Our store has the areas largest selection of fabrics and specialized staff to help you design the perfect up-to-date suit or dress shirt at a discount price," said Joe Savino, President of Adams Fine Clothing.
What is unique about your business?
Joe Savino: Repeat customers. Our customer retention rate is nearly 100 percent. Once a customer has experienced for themselves a custom made piece of clothing for the same price or less than they were purchasing off the rack at our competitor, they become a very loyal customer.
What is most important for people to know about your business?
Joe Savino: Get rid of the misnomer. Adams has the exact same clothing they are buying from Nordstrom or Brooks Brothers for a LOT LESS MONEY and better service and integrity.
What sets you apart from your competition?
Joe Savino: Our skillset. Department stores and internet companies don't employ the same type of employees. Our store depends on return customers and word of mouth advertising. Adams will truly do everything possible to satisfy our customers -- including free alterations -- so they will shop with us again.
Why do you do what you do?
Joe Savino: I spent my early career as an executive trainee for a well known department store. I was very disenchanted when I was taught that corporate profit were always ahead of quality and integrity. I saw executive and stock holders earn huge bonuses at the expense of their customers. I went into my own business because I believe that a local store intrinsically has lower overhead and could offer better pricing and great personal service. I live,work and raise a family in the community I service. My customers are my neighbors. I would be embarrassed if I did not offer the best product.
Adams Fine Clothing and Tuxedo is located at 1275 Springfield Ave. in New Providence (908) 665-0800
Business Hours: 10 a.m. to 6 p.m. - Monday, Tuesday, Wednesday, Friday and Saturday; 10 a.m. to 8 p.m. - Thursday; Sundays by appointment.