WESTFIELD, NJ — The Italian restaurant on Elm Street announced its final closure last Tuesday, but seven days later, Groupon hadn’t gotten the message.
As of Tuesday morning, the e-commerce marketplace was still selling Groupon deals to the restaurant. The deal: $33 for $50 worth of food, marked down from an initial offering of $35, the website stated.
By Tuesday afternoon, and following inquiries from TAPinto Westfield, Groupon marked the deal unavailable. A spokesman for the discounter said customers with vouchers were notified of how to get a refund.
"We've reached out to customers with unused, unexpired vouchers to let them know how they can get a full refund," said the spokesman, Nicholas Halliwell. "If your readers have any questions, they can reach out to us at www.groupon.com/support."
Robert Scalera, the owner of Theresa’s Restaurant, which had been in Westfield for 25 years before its closure, said he thought the discount had already been removed from the website.
“We sent them everything in the mail,” said Scalera on Tuesday, shortly before the deal came down. “We said ‘The restaurant was closing, so please take the Groupon down.’ They have not done it.”
Asked about the closure itself, Scalera said, he had seen a decline in foot traffic and a subsequent drop in business at his Westfield restaurant.
“It just doesn’t make sense to do business there,” Scalera said.