All our employees carry a Jersey Central Power & Light or FirstEnergy photo identification card. Anytime you have a question about an employee coming to your home, feel free to ask for that employee’s photo identification and the purpose of the visit.  

It isn’t often, but occasionally, company employees may be required to enter your home to read or replace our meter, or to test, inspect and repair our electrical equipment.  If a company representative cannot show you an identification card, or if you have a concern about that person’s identity, please call our Customer Service Center at 1-800-662-3115.