The traditional SMS text messaging is now outdated, especially with the tremendous increase in the usage of easy-to-use social messaging apps. Messaging apps offer free text messaging across the internet. And most messaging apps offer audio, voice and file-sharing options too.
Want to make voice calls and connect with your team and customers? Here are four apps that offer audio and video options, with information on how to use them to serve your customers better.
1. Viber (https://www.viber.com/)
Viber is an easy-to-use mobile app that offers multiple options. To use this app, use your phone number to log in and the app will sync with your contact list to help you find Viber-using contacts.
You can use this app to send emojis, stickers, text, photos, voice and video messages for free to other users. Also, with the Viber Out feature, you can call non-Viber users and landline phones globally at a fee.
The latest version has a new interface designed to boost messaging performance, and it supports video group calls with up to five users.
So, if you want to make video calls with your team, you can use Viber to make video group calls or voice calls.
FaceTime is one of the most popular video-chat apps out there. It’s only available for iOS and MacOS users. However, FaceTime’s simple interface supports video calls using Wi-Fi or your network connection.
So, if you’re an iOS user, you can start a video from anywhere with other users. And if your target customers are iOS users, you can even start a video call from a message through iMessage. Or you can add any of your customers as a favorite in your phone app to start a quick FaceTime video call with them.
In addition, you can use the group FaceTime calls to connect with several customers simultaneously. Thus, you can use this app to strengthen the relationship with your customers and improve customer engagement.
3. Google Duo
Google Duo is like FaceTime, and it’s the simplest video chat apps available in the market today. Log in, verify your phone number, and you’re good to go! You can now video chat with other Google Duo users like you’re making a normal voice call.
And with the Knock Knock feature, you can see what someone is up to before you start a video chat.
Google Duo is a cross-platform app which works perfectly between iOS and Android. This is as easy as it gets to video chat with your customers and team.
4. Line (https://line.me/en/)
Line is an instant messaging app which has over 600 million users worldwide. It supports chat, photo, video and audio messaging, alongside location sharing and lively stickers.
This app is ideal for you if you want to have large group conversations or calls with up to 200 participants. Since the app lets users follow their favorite brands, you can build a community by sharing interesting content to draw people to your brand. And you can use the Keep feature to store special images, messages, and videos so you can reshare them with your followers.
These four apps combine both video and audio options. Start using them today to connect with your audience and strengthen your relationship. Having a strong connection will boost your conversions, which helps generate more sales and revenue.