GLEN ROCK, NJ - A quick-thinking manager at CVS on Rock Road called police when she thought one of her customers had become the victim of a scam, and probably prevented an 83-year-old Glen Rock woman from being defrauded out of more money.
On May 16, at approximately 1 p.m., the manager contacted police after noticing an 83-year-old Glen Rock woman had purchased a $500 Google play gift card and returned a short time later to attempt to buy a second. When the woman returned for the second time, the manager, suspicious that the woman was being defrauded, notified police.
Police interviewed the woman and learned that while the woman was using her computer, a spam warning popped up on her screen with a “Microsoft Security Warning”. The fictitious warning stated she had a possible virus on her computer and to provide a phone number for an operator to call for assistance.
The victim followed the instructions and was told by the operator that a $500 fee would be required to fix her computer which had to be paid via a gift card. The woman obtained a gift card at CVS and provided payment. The operator then called her back and informed her there was a second problem and an additional $500 would be required. When a police officer called back the number the victim provided and identified herself as Police Officer, the operator hung up on her.
The woman was referred to the issuing bank on her credit card to determine if a charge back could be initiated to void the transaction. The matter has been referred to the detective bureau for review.