LITTLE VALLEY, NY -- Cattaraugus County property owners whose homes and grounds may have been damaged on Jan. 12 by rising waters from the Allegheny River are advised to take pictures of the damages, to keep receipts and written estimates for repairs and to report them to the Cattaraugus County Office of Emergency Services.

“We’re looking for people to report damages. We can’t do anything if we don’t know about it,” explained Naomi Gennings, the county's national incident management system coordinator.

Gennings said pictures and information can be sent to emergency.services@cattco.org or dropped off at the Little Valley County Center Building, 303 Court St., between 8:30 a.m. and 3:30 p.m. Monday through Friday.

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Gennings also advised residents to follow the directions posted on the Cattaraugus County Office of Emergency Services’ Facebook page.

She pointed out that although the Office of Emergency Services cannot offer financial assistance for damages caused Jan. 12, there are insurance options available.

“There’s a misconception that people aren’t qualified for flood insurance," she said. "That’s false. Everyone in the county is qualified through national flood insurance programs.”

Gennings mentioned www.floodsmart.gov as one program assisting homeowners in understanding coverage, risks and flood maps in their areas.

County residents also can call 716-938-2212 with any questions.