Olean General Hospital and Bradford Regional Medical Center have eased visitor restrictions. All visitation at the hospitals was suspended in March due to the COVID-19 pandemic.

Following New York Gov. Andrew M. Cuomo’s decision to reopen hospital visitation, BRMC and OGH will allow one visitor for the duration of a patient’s stay from 3 to 7 p.m. daily, starting Wednesday,

Visitors must remain in the patient’s room for the duration of their visit unless otherwise directed by staff. Visitors must have identification, must be at least 18 years old and must wear masks. Prior to entering the hospital, visitors will be screened for COVID-19 symptoms, including temperature checks. Visitors will be reminded to wash their hands and to use alcohol-based hand sanitizer frequently, especially before and after entering a patient’s room. 

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Obstetrics patients will be allowed one support person during their stays and one visitor from 3 to 7 p.m.  Pediatric patients will be allowed one parent/caregiver visit during their stays. Emergency department patients will be allowed the same one visitor during the triage phase and in the patient room during the emergency department stay.

As required by the state, all visitor contact information will be documented upon entrance to the hospital.

Visitation will not be permitted for patients with, or suspected of, COVID-19, and at the Pavilion at BRMC, OGH’s Marie Lorenz Outpatient Dialysis Center and the behavioral health units at both OGH and BRMC.

Exceptions will be made on a case-by-case basis for end-of-life/palliative care and other special circumstances as determined by the nurse manager. Specific policies are in place as determined by state regulations.

“We realize the COVID restrictions have been difficult for patients’ families, and we appreciate everyone’s cooperation to keep our patients, staff and community safe,” William Mills, MD, chief medical officer, BRMC, OGH, Upper Allegheny Health System, said. “While we are pleased to allow patients to have a loved one with them for brief periods during their stay, we hope everyone will understand our continued vigilance as we navigate during this pandemic.

“We’ve been more fortunate than other parts of the country when it comes to large outbreaks of COVID cases,” Mills said. “With that said, we are not out of the woods yet. While many people are tired of hearing me say this, wearing a mask, practicing good hand hygiene and social distancing have gotten us to this point and those continued practices will help us keep our communities safe and healthy until this pandemic ends.”

Additional information on visitation is available at www.ogh.org or www.brmc.com

Upper Allegheny Health System is the parent company of Bradford Regional Medical Center and Olean General Hospital, members of Kaleida Health, Buffalo.