First and foremost, our hearts and thoughts go out to all who have been affected by the COVID-19 outbreak.
We are dedicated to the health and wellbeing of our staff, customers and print partners. We strongly support the efforts of local health officials and government leaders working to contain the spread of the virus, and have implemented these precautions throughout our operation:
- We have increased the frequency of cleaning and sanitizing procedures at our facility.
- We are prepared to respond quickly to developments that could impact our operations, leveraging the considerable insights we have received from the World Health Organization, the Centers for Disease Control and Prevention, and local governments.
- We are closely monitoring the ongoing public response to this situation in our community, assessing how any local guidelines may affect us and our customers, in order to minimize any disruptions to customer work.
- We have updated contingency plans and added redundancy to key production activities with our printing partners to make sure we can meet all commitments to our customers.
Effective immediately, iDesign will be closed to the public until further notice due to local government requests and area concerns related to the coronavirus (COVID-19). At this time, we are able to maintain all current operations, with minimal restrictions or changes to production or delivery commitments - including the availability of curbside pickup, contactless payments options.
However, given the rapidly evolving public response to this situation, some impacts to our service may become unavoidable, as new advice and procedures are implemented by area. We will provide frequent updates on the status of our operations via email, our website, and our Facebook page to alert you to any potential delays or required changes to timeframes or commitments for specific products or services.
Amid the disruption and uncertainty of this difficult time, we truly value your business, and we appreciate the trust in us that every order represents. We are committed to continue providing the reliable support that you have come to expect from us since 2008.