MADISON, NJ - The Shakespeare Theatre of New Jersey (STNJ) and the Museum of Early Trades and Crafts had a ransomware attack on their database and ticketing system, announced the Shakespeare Theatre of New Jersey.
The attack occurred this past weekend and the theatre group announced that the attack hit several companies in the immediate area, including the Museeum of Early Trades and Crafts. The theatre group confirmed that no patron data had been compromised.
All patrons of the Shakespeare Theatre have been contacted to reassure them that their personal and credit card information was not compromised. The Theatre group's offsite IT company stated that while patron data remains encrypted and invulnerable to the perpetrator, the data is still inaccessible to theatre staff, including the Ticket Office.
In order to continue the run of their current production of Charles Dickens’ A Christmas Carol, the theatre group is asking patrons who currently hold tickets to email the Box Office at SaveOurSeats@ShakespeareNJ.org with their name, performance date and time and seat locations. This will allow STNJ to gather information on which seats are still available for sale.
“This ransomware attack has threatened our very existence", said Artistic Director Bonnie J. Monte. "As one of America’s most renowned Shakespeare theatres, and one of New Jersey’s most important cultural institutions, we are determined that the show will go on! We are asking our patrons to help us reconstruct our records of who has already purchased tickets for the show. Only by knowing that can we see what’s still available for sale, allowing people to attend and enjoy this beautiful play!”