MADISON, NJ - A phone scam involving PSE&G is hitting the Morris County area. Customers have reported that they have received phone calls demanding immediate payment to avoid service termination. PSE&G is warning residents that scammers have spoofed one of its phone numbers in attempts to obtain personal information. Callers were reporting missed calls that appeared to have been made from a PSE&G phone number, said the company
The company has stated that customers are alerted by messages on their bill, letters and phone calls if an account is overdue. However, the company would never demand payment or threaten immediate service termination, they said.
“If you receive an unexpected call from PSE&G in the next few days, particularly if you are not a PSE&G customer, we encourage you to hang up as it may be a scammer,” said Fred Daum, PSE&G’s executive director of customer operations. “If you have pending business with us, such as an appointment or collection notice, call us back on the number provided on your bill or call our customer service line, 800-436-PSEG (7734) or contact us on our website through MyAccount.”
The company stated that when a scammer calls, pretending to work for PSE&G, they will request personal data such as credit card information or account passwords. No one should give out this information, they said.
Report all scam attempts by calling your utility and local police department, and file a complaint with the Federal Trade Commission at www.ftc.gov/complaint.