MAHOPAC, N.Y. - The Grimaudo-Zimmerman Allstate Agency, Inc. in Mahopac recently achieved Allstate’s “Claims Certified” designation, available to a select group of agencies in New York State. By completing a special series of claims education requirements, agency owner Shari Zimmerman and her staff furthered their commitment to supporting customers before, during, and after the claim process.

“As a local Allstate agency, our job is to not only ensure customers are prepared for the unexpected with our insurance offerings but to also build trusting relationships, so they know we are here when they have to file a claim,” said Zimmerman. “When a customer experiences a loss, I take great pride in the fact that my agency is the first call they make. Now, by becoming Claims Certified, our agency has achieved the highest level of education to deliver on the Allstate promise.”

“Shari’s agency’s role in the claims process begins long before a customer calls in their moment of need,” said Allstate’s New York Regional Sales Leader Don Rubbo. “By investing in this specialized certification, Shari and her entire team can bring the same level of comfort they offer during a routine interaction, to a customer’s moment of need. We’re proud to have Shari bringing this caliber of service to customers in New York.”

Zimmerman’s agency is located in Mahopac at 559 Route 6N (Red Mills Plaza) and can be reached at 845-621-2557.