NEW JERSEY — The New Jersey Motor Vehicles Commission (MVC) has retrofitted all of its agencies with plexiglass barriers.
It’s one of many changes necessary when operations restart across the state June 15.
“Motor vehicle commission used to mean a lot of people crowded into small spaces,” Sue Fulton, Chair and the Chief Administrator of the NJ MVC, said during the state’s daily press briefing Friday. “We can’t operate like that in a COVID-19 world.”
The floors of agencies will be coated by demarcators to ensure social distancing takes place and face masks will be a must for everyone in the building.
Behind-the-wheel road tests will return June 29, as well as licensing and permitting.
“We know that there is a lot of pent-up demand for these services, and MVC is ready, and has roughly tripled the number of road test examiners so to be able to complete roughly 16,300 tests per week,” Gov. Phil Murphy said.
Since they suspended in-person contact March 15 because of the pandemic, the commission extended expiration dates, helped more than 60,000 motorists with suspended licenses online, validated about 500 permits and completed over 17,000 registration and title transactions.
To balance a backlog, Fulton said, the MVC has partnered with New Jersey colleges to bring 11 new road test courses online on a temporary basis. One hundred safety specialists from their bus inception units will also serve as road tests examiners.
“This is going to enable us to do an additional 10,800 road tests per week...our previous average was 5,800 so we are tripling our capacity,” she said.
Anyone who has had their road test canceled will be contacted to schedule a new appointment — with the MVC expecting to be caught up in approximately 60 days.
MVC will split its agencies up between licensing centers and vehicle centers. Licensing centers will provide identification transitions and driver’s tests, while vehicle centers will be set up for registration, title and licenses plate transactions.
“This will allow us to streamline our workflow, keep people separate and speed up services,” Fulton said.
She noted that the MVC is still encouraging customers to use their online services at NJMVC.gov to renew or replace licenses, renew or replace registrations, or change their address.
Drivers can contact the MVC by email as well for help with a suspension.
On June 15, license centers will begin processing and validating license and permits in bulk from driving schools and high schools on a drop-off basis. Designated vehicle centers will also process registrations and titles in bulk from dealers.