Business & Finance

TLC Computer Services Can Be Your Personal IT Department

Marty Stark of TLC Computer Services.

BERKELEY HEIGHTS, NJ - Have you ever tried to get an important file from your computer for a meeting and discovered the computer is “updating” and won’t be available for an hour or more? 

Are you working remotely for a large corporation but have no support for your computer?

Has a virus infected your computer, encrypted all your files and demanded you pay a ransom?

Sign Up for E-News

Did your personal computer technician leave for college and leave you without 24/7 tech support?

Did the kids use your computer for homework and managed to lock your files or worse?

TLC Computer Services has the answer to your problems.

When Marty Stark was offered a package after working for 25 years at a major corporation in the IT department, he and his wife Lauri opened TLC Computers at their home in Berkeley Heights. That was 14 years ago. Lauri handles the marketing, advertising and administrative support for the business, while Marty does all the “technical stuff.” 

He said they chose the name TLC because all the other names they came up with sounded like well-known firms and seemed negative. “We wanted a more positive name and model that reflected the services we were offering, the personal attention and care,” he said. “It’s about customizing the service that I offer to somebody’s needs.” There will not just be a tech geek coming to your home, there will be a real person in your home, one who cares about and understands your needs, and can fix a computer. 

About half of Marty’s clients are small businesses, the other half are individuals with computers at home, he said.

His services include advising people and small business owners who are looking for a new computer, on what hardware and software will allow them to do what they want and need to do. For instance, a gamer needs a different system than a CPA. He said, “I will make a recommendation on what to buy, but won’t recommend a specific brand.”

Once the customer has the new computer, Marty can set it up and make sure everything is installed and working properly. He offers various services, from installing the computer and accessories, trouble-shooting issues, updating software, virus remediation, security services, installing fire walls of all sorts, recovering lost data, and, even operator training. The customer gets to pick the level of service he or she needs.

“Most people want me to get them on the internet,” he said, so once the new computer is up and connected to the internet, he searches for any updates, “It’s more important than ever to run the updates, because of the need for security,” he said.

That is actually his first concern for all his customers, especially those who plan to rely on the cloud for backup. “The problem with the cloud is if you get hit with ransomware, as it encrypts your files, your cloud back up service is happily uploading your encrypted files to the cloud. What you have is a nice copy of your encrypted files that you can’t use. What you need to protect yourself from ransomware is a disconnected back up, one that is not connected to your computer,” he said.

The easiest approach is for people to back up their files to an external drive. “You get two external drives and you swap them weekly,” he said, which is another service he offers his customers. And, because he has the extra external drive, the data won't be lost if something catastrophic happens at your home or business.

Maintaining and servicing a computer can be “a nightmare for people. They get very frustrated with this technology,” he said. There are error messages that don’t give you enough information to find out what is wrong, automatic updates that make your computer unavailable, and glitches that even have a professional scratching his or her head.

To find out more about TLC Computer Services and how they can help you with computer support, visit the website or call them at 908-898-0200.

TAP Into Another Town's News:

Sign Up for E-News

Millburn/Short Hills

Video: Scoutmaster Ken Fineran Street Dedication Ceremony

May 21, 2018

MILLBURN, NJ - Millburn Township and Boy Scout Troop 17 of St. Rose of Lima honored the life and accomplishments of late Scoutmaster Kenneth W. Fineran on Sunday, May 20. Troop 17 Scouts, in conjunction with Millburn Township and St. Rose of Lima Church.

Millburn Student's Bike Stolen, Millburn Police Investigating

June 12, 2018

On June 5, 2018 Millburn Police Officer Tavares responded to the Louis Vuitton store at The Mall at Short Hills on a theft report. Louis Vuitton personnel report a black male with dread locks wearing a black t-shirt, red shorts, black leggings, and white/red sneakers took two pairs of sunglasses valued at $870.00 and left the store without making payment. The incident is under investigation by ...


AtlantiCast: Episode 16

Summer is in the air, and the latest episode of AtlantiCast is ready to help you enjoy some fun outdoors while staying safe! This week’s episode opens with tips for sunscreen usage from Atlantic Health System’s Chief Medical and Academic Officer, Dr. Jan Schwarz-Miller. You’ll also learn about how Atlantic Health System is advancing the future of health care through ...

Get Empowered to Help Prevent Suicide

June 12, 2018

Over the past week social media and the news have been filled with stories and articles encouraging people to seek help if they’re in emotional distress. There have been countless articles about the need to break the silence around the topic of mental health and suicide, and I am encouraged by the support people are extending to others.

Often, the death by suicide by prominent ...

Upcoming Events

Mon, June 18, 9:00 AM

The Cora Hartshorn Arboretum and Bird Sanctuary, Short Hills

"Pre-summer" Camp at the Cora Hartshorn Arboretum ...

Education Green

Mon, June 18, 9:00 AM

The Cora Hartshorn Arboretum and Bird Sanctuary, Short Hills

June Mini-Camp at the Cora Hartshorn Arboretum - ...

Education Green

Fri, June 22, 8:00 PM

Education Center, West Orange

Night Moves: Evening Guided Zoo Tours

Education Other


Sun, June 24, 11:00 AM


MakerFest 2018

Canada Goose Retail Expansion Includes The Mall at Short Hills

June 17, 2018


From the Temperate West Coast to the Cool North East: Set to Open in Vancouver, Short Hills, and Montréal


TORONTO, ON – Canada Goose Holdings Inc. (NYSE: GOOS, TSX: GOOS), today announced the next phase of its global retail expansion, opening three stores this fall in Short ...

Essex County Freeholder President Brendan Gill Proclaims June LGBT Pride Month

NEWARK, NJ – Essex County Freeholder President Brendan Gill announced that the Essex County Board of Chosen Freeholders passed a resolution at their last meeting, Wednesday, June 6, 2018, proclaiming June as LGBT Pride Month in Essex County.

“I am proud to stand with our LGBT brothers and sisters in recognizing June as LGBT Pride Month, and look forward to continue working ...

Millburn Fire Department Observes Fire Safety Stand Down Week

The Millburn Fire Department is observing Fire Safety Stand Down Week the week of June 17 – 23 to raise awareness and action around preventing injuries and deaths among firefighters and emergency first responders.

The annual event is a joint initiative of the International Association of Fire Chiefs and the National Volunteer Fire Council. This year’s theme is “Be Aware ...