MORRISTOWN, NJ - A resolution has been unanimously adopted by the Morris County Board of Freeholders, demanding that Jersey Central Power & Light (JCP&L) refund ratepayers who suffered through an extended power outage after Tropical Storm Isaias. They are also urging the utility company to reimburse customers for any food and medicine that spoiled due to the power loss.

Tropical Storm Isaias hit New Jersey on August 4, leaving 500,000 JCP&L customers without power, including 130,000 in Morris County, said the freeholders, Of the Morris County residents without power, 30,000 remained without power for five days after the storm.

The duration of that outage was not only unacceptable, but it also was potentially life-threatening to people requiring power for medical reasons, said the freeholders The resolution contends JCP&L failed to properly communicate with its customers and public officials as the outage stretched out for days after the storm, and that the utility was inordinately slow in restoring power to thousands of households, they said.

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“This is about the corporation and those who run it, not the line crews who literally risked their own safety when JCP&L recruited them to deal with downed power lines and storm- damaged trees,” said Freeholder Tayfun Selen, who introduced the resolution. “I fully respect the dangerous work those men and women do for us. But the corporate officials failed on a basic level to communicate with the families left without power. They even issued inaccurate information to the public about where residents could obtain ice and water. This is all unacceptable.”

The resolution, adopted at a public meeting Thursday night, demands that:

  • JCP&L ratepayers in Morris County be refunded their August electric bills;
  • JCP&L ratepayers be reimbursed for the cost of medications and food lost during the power outage
  • BPU mandate JCP&L invest substantially in electricity infrastructure in and surrounding Morris County to strengthen the network and in turn eliminate extended power outages.



Read More: Free Food and School Supplies Available to All Morris County Residents; Distribution at CCM Aug. 29

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