MORRISTOWN, NJ - The passport agents in the Morris County Clerk’s Office have received the Certificate of Excellence Award for 2016 from the U.S. Department of State’s National Passport Center, County Clerk Ann Grossi has announced.
This spring, the county’s passport agents underwent a review of the methods and procedures related to the processing of applications for U.S. Passports, and practices and policies mandated by the State Department.
“This recognition is well deserved by our passport team, who serve with dedication, professionalism, courtesy and who offer a smile to the many people who visit the office,” said County Clerk Ann Grossi, who oversees the passport operation.
“They are the face of county government to many people who visit their office, and they represent all of us very well.’’
Passport agents must take a test and be re-certified annually to perform their duties.
The federal auditor who reviewed the Morris County Passport Office “was very impressed with your facility and found everything in compliance’’ with federal standards,’’ according to a letter from the Department of State. “We are happy to say that no required improvements were listed for your facility. Congratulations.’’
Acceptance Agents for US passports have a key role helping U.S. citizens get passports. They provide residents with passport application forms, help guide them through the passport process for new or renewed passports, handle replacements for lost, stolen or damaged passports; and must thoroughly review applications and verify each applicant’s identity.
The Morris County Clerk’s Passport Office, directed by Maureen Grieco, processed 7,608 passports in 2015 and 5,711 so far in 2016.
The Passport Office has three full-time and eight part-time agents. It operates Monday, Thursday and Friday, 8 a.m. to 4:30 p.m., and Tuesday and Wednesdays, 8 a.m. to 8 p.m. It is requested that walk-ins arrive one hour before closing.
The Passport Office is located on the first floor of the Morris County Administration and Records Building, 10 Court St., Morristown, N.J. 07963.
For more information on passports, visit: http://www.morriscountyclerk.org/index.php/passports/
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