NEW JERSEY - New Jerseyans who have fallen behind in their internet and phone bills will not have them shut off, according to Governor Murphy.

"Today I’m signing an Executive Order to prohibit Internet and phone services from being shut off until 30 days after our current public health emergency has ended". announced Murphy.  "This is no time for anyone to have their connection to the world severed".

In addition to prohibiting services being shut off, the Executive Order prohibits all "service downgrades, service reductions or late fees due to non-payment unless they are imposed in accordance with a policy approved by the Board of Public Utilities"

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The order also requires reconnection of any internet or phone service that was disconnected due to non-payment after March 16. 

"Our kids need Internet access for remote learning, our workforce needs the resources to telework, and families need to be able to stay in touch", Murphy said."Most of our service providers voluntarily took these steps, in accordance with FCC policy, to protect their customers during this difficult time and we are grateful for their partnership. However, these policies have been implemented inconsistently among companies."

 

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