NEW JERSEY- More than 850,000 new unemployment claims have been filed in New Jersey during this pandemic, according to the New Jersey Department of Labor and Workforce Development. The record number of claims in Morris County and across the state has overwhelmed the state’s system, and those across the nation, said New Jersey Labor Commissioner Robert Asaro-Angelo.

Asaro-Angelo promised that all residents with valid claims will have their claims processed. The commissioner said his agency is continuing to backdate claims to ensure that no one loses any benefits — including $600 weekly supplemental payments — even if they have not been able to contact an agent.

A web portal has been created by the State Department of Labor that will allow residents to contact the Department of Labor directly. Morris County residents have had difficulty accessing unemployment benefits during the COVID-19 crisis, said officials.

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It is particularly designed for residents who already have applied for benefits but are finding it difficult to have their applications processed or to get payments, they said.

According to officials, many residents have been able to apply, have received debit cards from the state, but when seeking to get funds applied to those cards are receiving messages such as “this claim is not payable at this time.”

If you are having a problem,  visit and follow the instructions below:

  • On the top navigation, scroll to the right for “Need Help” and unveil the drop down menu
  • Choose Send an Email
  • Choose Email: Submit a message through the state’s online form.
  • Follow the prompts


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