NEW PROVIDENCE, NJ - The Shared Dispatch Center Management Board and Emergency Communications Executive Director Scott W. Ruf annually recognizes the dedicated service of Public Safety Dispatchers and presented the 2016 Telecommunicator of the Year Award to Communications Officer II Anna Gruber.
This is the Department’s first year of what will be an annual tradition of recognizing one Public Safety Dispatcher each year. Gruber started her career with Maplewood Township in 2013 and joined the Mountain Valley Emergency Communications Center in 2015. Gruber was promoted to Communication Officer II in 2016.
During this past year with all the changes presented to the organization, Gruber continued to remain positive and adapt to those changes in the most professional way. Early in 2016, Gruber was promoted to Communications Officer II and she continues in helping provide input and feedback on ways to improve emergency communication center operations. Her positive attitude and willingness to help in whatever capacity is needed as well as her ability to adapt easily to change exemplifies the many skills and values worthy of this award.
Gruber’s co-workers wrote, “She is always positive and strives to promote a positive work environment. Anna knows the job very well and it shows in her day-today work whether she is dispatching, taking calls or working on other projects. Anna is always willing to help others and goes above and beyond in the work she does.”
On a daily basis Gruber carries out the department's mission and vision by providing the highest levels of service to the residents, first responders and visitors of and to the Borough of New Providence, City of Summit and Township of Millburn and does so with P.R.I.D.E. (Professionalism, Respect, Integrity, Dedication and Excellence).
Many times these public safety telecommunicators are the first line of assistance when the community calls into the dispatch center. Although they are rarely seen and heard by the public, dispatchers for the various public safety entities are the “behind the scenes” link between those in need and those that can help. As a result, every year, the department celebrates and honor the dispatchers by recognizing their contributions to helping keep our county safe.