NEWARK, NJ – Newark citizens concerned about the quality of life in their neighborhoods can now alert the local government through a new, free mobile phone app, "Newark Connect."
Through the app, city residents can report problems and also view, comment on and vote to fix problems submitted by their neighbors. Residents can create their own “watch areas” to receive notifications about all the issues reported in their community to follow the progress of all service requests.
Through the city's partnership with SeeClickFix, Newark residents can provide municipal agencies with pictures, videos and specific descriptions to get the job done efficiently.
In addition, the SeeClickFix platform provides Newark officials with a centralized issue management system to manage issues from creation to resolution — engaging Newark residents throughout the process.
“We are making great strides towards becoming a digital community to better serve our residents,” said Mayor Ras Baraka. “The addition of the Newark Connect application will empower residents to access government services through their smartphones and enhance our efficiency. Stronger use of technology is helping us create a safer, more collaborative and empowered Newark.”
“We believe this technology is a new way of engaging Newark’s residents, making it easier for us to hear about and solve quality of life issues within our community," said Steve Emanuel, Newark's chief information officer. "We are very happy to provide this time-tested service that will allow us all to properly address concerns with the input of our residents."
The Newark Connect mobile app is available for download on Android and iPhone. In addition to the mobile apps, citizens can send reports to the City of Newark’s website.