JERSEY CITY, NJ - Almost 25 years after the Port Authority of New York and New Jersey established the E-ZPass system to allow vehicles to pass more easily through the Holland Tunnel, a new cashless toll has been installed to make it even more seamless.
Authorized in 2019 and scheduled to go into use last March, only to be suspended due to COVID-19, the technology is being used for the first time at one of the three Hudson River crossings.
Bridges to Staten Island – including the Bayonne Bridge – were upgraded to the technology in 2019.
“Our customers deserve the world-class service and best-in-class technology which this new upgraded tolling system offers,” said Port Authority Chairman Kevin O’Toole in a press release. “With the full implementation of this 21st century technology at our Staten Island crossings and now at the Holland Tunnel, the Port Authority continues to move the region faster, safer, and more efficiently.”
“Contactless, cashless toll collection is the future at all of our crossings,” said Port Authority Executive Director Rick Cotton. “This new toll collection system upgrades the Holland Tunnel with the most up-to-date cashless technology which will be more resilient and provide the agency faster processing times.”
The Port Authority originally adopted the E-ZPass system in 1997, which allowed vehicles to pass through tolls at a discount. Cars with a sensor mounted in the window would be registered by equipment at the toll booths.
Motorists are encouraged to sign up for E-ZPass as the Hudson River crossings continue upgrades to this new tolling system. E-ZPass accounts are easy to open online at E-ZPassNY.com or by calling the E-ZPass New York Customer Service Center at 1-800-333-TOLL (8655).
E-ZPass remains the most convenient way for customers to pay tolls and provides a discount over the Toll-by-Mail toll rate. Due to the impracticality of continuing the carpool discount plan with cashless tolling, the plan, which had been suspended in March along with cash toll collection, will end at the Holland Tunnel.
Drivers without an E-ZPass account will have images of their license plate captured by overhead cameras, and a bill for the toll amount will then be sent by mail. Additionally, a newly launched Tolls NY smartphone app (for iOS and Android users) provides easy, 24/7 access to customer service for all cashless toll transactions and will eliminate the need to wait for bills in order to pay or access toll and payment history.
The Holland Tunnel, named after its designer, Clifford M Holland, was first conceived by the New Jersey Interstate Bridge Commission in conjunction with a similar body in New York. The tunnel was opened in 1927 but was transferred to the Port Authority in 1931.