NJ Transit: Moving Forward

December 9, 2019

During rush hour every evening, your bus is one of more than 1,200 NJ TRANSIT bus departures from the Port Authority Bus Terminal. In this video, we go behind the scenes of the world’s busiest bus terminal to see the incredible team effort that keeps all these buses moving. The Port Authority ...

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As part of NJ TRANSIT’s commitment to improving service and transparency, and in support of Governor Phil Murphy’s Executive Order No. 80, NJ TRANSIT has launched a new Progress by the Numbers performance dashboard at njtransit.com/performance. The dashboard contains industry-standard metrics for ...

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Every day, thousands of commuters and businesses in New Jersey’s largest city depend on NJ TRANSIT to move people to and from their workplaces. Thousands of additional Newark residents rely on buses, trains and light rail to get them to schools, hospitals, shopping centers, and other destinations.

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Thanks to an historic investment from the Murphy administration, NJ TRANSIT is modernizing our fleet with new buses, new rail cars, and new locomotives for a better customer experience.   The above video showcases some of the new equipment on order. This includes 182 new cruiser buses ...

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In previous editions of NJ TRANSIT: Moving Forward, I outlined several major investments we have made — and are aggressively continuing to make — in equipment and personnel to provide a better experience for commuters and other riders of the nation’s largest statewide public transit system. In this ...

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NJ TRANSIT has announced an open application process for its new Customer Advisory Board (CAB), a diverse group of regular customers of the agency’s statewide transit system. The new CAB was planned and will be supported by Stewart Mader, NJ TRANSIT’s Customer Advocate & Chief Customer ...

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I often say that NJ TRANSIT has a commitment not just to the customers who ride our trains and buses, but also to the communities we serve. When it comes to climate change, that community is global — and NJ TRANSIT is working to change the way we work and deliver our services to reduce our impact ...

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With the recent June 2019 graduating class and six more classes of locomotive engineering trainees graduating through December 2020, NJ TRANSIT will have graduated seven classes in two years (2019 – 2020). That’s the same number of classes that graduated in the previous five years combined (2014 – ...

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NJ TRANSIT’s Customer Advocate and Chief Experience Officer Stewart Mader regularly rides buses, light rail, and trains to engage with customers and identify ways to streamline the  customer experience.  This week, he rode with customers on the Montclair-Boonton Line to thank them for adjusting ...

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This spring we announced that Amtrak would need to take two tracks out of service at Penn Station New York this summer to accommodate critical infrastructure repair work. As a result, on weekdays only, four peak-period Midtown Direct trains in each direction on the Montclair-Boonton Line, one ...

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With the committed support of Governor Murphy and the legislature, millions of dollars now are being invested to improve the infrastructure of NJ TRANSIT, including the hiring of hundreds of bus drivers and engineers and investments in new rail and bus equipment. Once again, NJ TRANSIT is being run ...

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NJ TRANSIT got it right – Again – during both of the Rolling Stones concerts held in the Meadowlands this month. Kudos to the agency and to the Governor’s office for stepping up again to find solutions to a very difficult situation. When the Agency gets it right – it’s expected, and no one ...

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Welcome to the inaugural edition of NJ TRANSIT: Moving Forward. In this column, I’ll highlight some of the significant investments we’ve made over the last seventeen months in equipment and personnel, along with our continued focus on maximizing service delivery that will ultimately help improve ...

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