ROXBURY, NJ – Police are urging Roxbury residents to warn “family, friends and seniors in the area” about several phone scams in which the callers pretend to be related to Amazon.

In an alert recently published on social media, Roxbury police said they’ve received reports from several township residents about phony calls from individuals claiming to be from Amazon who say they need to discuss recent orders.

“There are two scams currently circulating in the area,” police said, adding the calls are “extremely convincing” to unwary recipients.

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Police called the first scam the “Prime Subscription Scam.” In this scenario, the caller asserts that a Prime Subscription or other order “was purchased fraudulently and that they need remote access to your computer in order to fix a security flaw that will prevent it from happening again,” police said.

The caller tells the recipient to download an application called TeamViewer, police said. Then, the caller asks the recipient disable all virus and anti-malware software programs and to log-in to their online banking accounts.

The TeamViewer software grants the scammer remote access to the victim's computer, and that allows the thieves to access personal information and bank details, police warned.

Police said a second scam involves phone calls supposedly coming from Amazon. Recipents are asked to press “1” to cancel an order or “2” to speak with a representative, police said.

“No matter what button is pressed, the message states that the order is canceled and in order to fix it, and you must call an 800 number to speak with someone directly,” they added. “You are directed to a website that looks exactly like the Amazon website."

At the fake Amazon site, victims are asked to re-enter personal information including bank account details. "And then they tell you your order is re-instated and everything is fixed,” police said.

People who believe they’ve fallen victim to either scam should contact their banks right away. They are also urged to contact Amazon at 1-888-280-4331.

Another way to report suspected Amazon scams is through the Amazon website by clicking here.

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