Dooley's daughter, Margaret Nolan of South Orange, stated that she returned to the Millburn-Union Whole Foods Market seeking resolution to the incident and was told that as Whole Foods outsources its security to a third party, they would be unable to help. Since then, Whole Foods as followed up with Nolan, and the vice-president of the Northeast Region for Whole Foods Market has sent an email to Nolan stating that she would like to discuss the situation via email or to meet in person with either Nolan or Dooley.
When TAPinto SOMA initially reached out to Michael Sinatra, Public Relations and Public Affairs manager for Whole Foods Market, Northeast Region, the response via email was that as "this issue was turned over the the local police department, we're not able to comment at this time. Please feel free to check in with Union PD for information."
The Union Police director confirmed that this matter was not under their investigation and that "we can find no reports of this alleged incident."
Sinatra then responded with this statement:
Loss prevention is an unfortunate necessity in retail. At Whole Foods Market, we strive to achieve the right balance between loss prevention and fostering a welcoming, friendly environment in all our stores. This is an unfortunate incident and we have reached out to the shopper directly to make things right. We are also having discussions with the loss prevention company at this store to ensure they clearly understand our expectations when it comes to our customers.
Many people in South Orange, Maplewood and surrounding towns took to social media in support of Dooley and Nolan, who originally posted a synopsis of what happened to the Facebook group "Swap SOMA Lounge." The post to the closed group received more than 200 comments, and group members went on to post in support of Dooley on Facebook and Twitter.
Members of the South Orange and Maplewood community have also reached out to Whole Foods via Twitter in support of Dooley and asking for resolution and clarification on this incident from Whole Foods.
As for Dooley, she is still deciding if she will get in contact with a representative from Whole Foods. Regardless of how the matter is resolved, both Dooley and her daughter say they have no plans to shop at Whole Foods in the future.