SPRINGFIELD, NJ — In a post on their Facebook page yesterday afternoon, the Springfield Police Department warned residents to be wary of a new phone scam increasing in frequency.
According to police, there have been an increase of suspicious phone calls in which the caller states they are a representative from a wireless carrier. The caller ID on the victim’s phone will sometimes display their own wireless telephone number.
During the call, the caller then asks to confirm the victim’s PIN number of their wireless account, the last 4 digits of their social security number, and their zip code.
The gambit is used as an attempt by scammers to obtain personal information in order to fraudulently access a wireless customer’s account. The scammers can then use the information provided to order new cell phones and charge them to the victim’s account.
Springfield residents are reminded by police that they should never provide Personal Identification Numbers (PIN), zip codes, or any portion of their social security number to an unsolicited caller.
Additionally, when communicating with their wireless carrier, residents should only use the customer service phone number provided on their bill or a secured website provided by their carrier.