SUMMIT, NJ - The City of Summit has debuted a redesigned municipal website located at cityofsummit.org. The upgraded digital interface is designed to offer more intuitive access to information and improved functionality.
The site now features modules that look to increase citizen engagement and provide improved customer service and connections online. Advanced features include Report a Concern, Notifications and Online Payments functionalities. These tools enable citizens to report, receive and share time-sensitive information and make secure payments online. The site also provides links to community organizations and resources.
The new website was designed by Civic Plus, a web design firm based in Manhattan, KS. Civic Plus has partnered with more than 2,000 clients in the United States and Canada, developing web-based solutions for local governments to share information with citizens in a more efficient and effective manner.
Developed by New Haven, Connecticut-based SeeClickFix, the Report a Concern module offers citizens a quick and easy way to report, via the website or by using a smartphone app, non-emergency issues such as potholes, cracked sidewalks or graffiti.
Once reported, concerns are submitted directly to the City, where they are routed and assigned based on the location and type of the problem. Citizens will receive timely updates on the status of the service requests, and notification when the job is complete.
Over the next several weeks, the City of Summit will continue to add content and develop features of the new website. To provide feedback or share website-related ideas, contact firstname.lastname@example.org.