Updated at 3:33 p.m. April 22
UNION COUNTY, NJ – An estimated 9,000 electric customers were without power for several hours on Monday, prompting an influx of calls to police departments in Westfield and surrounding municipalities.
But by 3 p.m., most customers’ power had been restored, according to PSE&G. Following the outage reported at 11:38 a.m., the utility sent crews to address failures at its substations in Clark and Cranford, said Rebecca Mazzarella, a PSE&G spokeswoman.
While at least nine Union County municipalities were impacted by the outages, the failures appeared most concentrated in Westfield, Cranford and Clark, according to PSE&G’s outage map.
Police in Westfield advised the public to contact PSE&G and provided a phone number for the utility. “There is no need to call police to report the outage,” Chief Chris Battiloro said. “Please call 911 only to report actual emergencies.”
While a call to PSE&G’s customer service line told customers the utility is “handling emergency calls only,” the utility advised customers to report outages by texting “OUT” to 4PSEG (47734) and to check the utility’s mobile-friendly outage map at www.pseg.com/outagemap.
Monday’s power failures came as the utility works to take its approximately 75-year-old substation in Clark out of service and build a new one in Cranford, running transmission lines through Westfield.
Earlier this month, Bob Felton, director of transmission for PSE&G, had told TAPinto that the station in Clark is at the end of its usable life.
Staff Writers Elizabeth Clee and Robert Ramirez contributed to this report. Email Staff Writer Matt Kadosh at firstname.lastname@example.org; Follow him on Twitter: @MattKadosh