Town: Complaints Pile up Against Yorktown's New Garbage Contractor

The owner of AAA Carting disputes claims. Credits: File

YORKTOWN, N.Y.-It’s been tough sledding for the town’s new residential trash hauler, AAA Carting, which has been affected by snowstorms, road closures and altered holiday schedules during its first two weeks on the job.

Although Kim Gage, the town’s recycling and refuse coordinator, has said AAA performed admirably under these adverse conditions, Supervisor Ilan Gilbert said his office has been inundated with phone calls from residents upset over the delay in garbage collections. He said he even received complaints that AAA employees have used foul language when dealing with residents.

“In this cold weather, passions can still get heated,” Gilbert said.

Sign Up for E-News

Even though they are employees of AAA, Gilbert said, they represent Yorktown and there is no place for untoward behavior. Gage said she agreed.

“I’ve said many times, people are very passionate about their garbage,” Gage said.

Pat Cartalemi Jr., owner of AAA Carting, disputed any suggestion that his company has not done a good job. He said all 14 employees from the previous contractor, Competition Carting, have been hired by AAA, so all garbage crews are familiar with the routes.

“Normally, when you start a new contract and you have new employees learning the routes, you have a bazillion misses,” Cartalemi said, referring to the number of homes whose garbage isn’t collected. “I think we had 15 to 20 in the whole town.”

Cartalemi also said he has not heard reports of or witnessed his employees using foul language toward residents.

“We had a disgruntled caller screaming at us. This was a gentlemen who had an issue with a can and he was a smidge irate,” Cartalemi said. “We don’t appreciate anyone cursing at the [office workers] and we try to treat everyone with the same respect.”

Two weeks ago, a AAA truck broke down in the middle of Route 202 near the southbound entrance ramp to the Taconic State Parkway. Councilman Tom Diana said the truck was there for hours, which created a problem for the Yorktown Police Department. Gage said the driver of the vehicle had difficulty finding a tower.

“That was a tough situation for everybody,” Gage said.

Despite the issues, Gage said AAA has “met the challenge and did a good job.” Cartalemi said he agreed.

“With the snow day and trucks breaking and things malfunctioning, we had a very good start,” Cartalemi said.

Gage, however, plans to review and resolve any issues sooner rather than later so they don’t “fester,” she said.

Town Attorney Michael J. McDermott said the contract with AAA requires it to meet quarterly with the Town Board; that meeting, McDermott suggested, should take place as soon as possible.

“I wholeheartedly agree,” Gilbert said.

AAA Carting was founded in 1994 and has residential garbage contracts with the town of Carmel, the village of Rye Brook and the town of Putnam Valley. The business also previous collected residential trash for the town of Southeast and the village of Pelham.

TAP Into Another Town's News:

You May Also Be Interested In

Sign Up for E-News


What Is Cambridge Analytica?

Cambridge Analytica is a research organization. Apparently, it is funded by the Mercer family, second only to the Koch brothers on the liberal hit list. Both, through their philanthropy, spend millions on various needy organizations like hospitals. What makes them liberal targets is their funding of various conservative think tanks and candidates. I digress.

Cambridge Analytica used Facebook ...

The Best of the Best: Albert Capellini

In the spring of 1991, after answering an ad for a judicial race placed in the local Yorktown paper, I was talked into the unenviable position of running for Yorktown councilman as a Democrat in our then solidly Republican town.

Having been a practicing lawyer since 1974, I felt confident about my qualifications for the position of town judge, but being elected to the Town Board was quite ...

‘Sister Act’: A Musical Like Nun Other

Of all the Broadway musicals I’ve seen over the years at Westchester Broadway Theatre, only a handful have elicited the noisily enthusiastic audience response I observed at the recent opening night of “Sister Act.”

There were outbursts of applause in the middle of some numbers, and several clever turns of phrase sprinkled in the dialogue landed squarely, to the delight of big ...

An Open Letter to the Yorktown Town Board

April 11, 2018

The Yorktown Chamber of Commerce proudly serves as the voice of Yorktown’s vibrant business community. A vital part of our mission is to help improve the quality of life for all Yorktowners.

The chamber’s Board of Directors is more ambitious than ever, as we work hard to find new ways to enhance our great community through marketing opportunities and smartly placed commercial and ...

Cleaning the Empty Nest

Part of the shock of being a part-time empty nester is when the kids come back to visit and I have to watch my house transform overnight from a pristine haven of OCD goodness to a place that looks like an explosion happened at Forever 21.

After my kids moved mostly out, I put away whatever tchotchkes they chose to leave behind and then I put on a hazmat suit and cleaned their rooms until they ...

Why Do Kids Hate Math?

Dear Dr. Linda,

I am in second grade and have a problem about math. My teacher just keeps giving me homework and it’s driving me crazy. Because she keeps giving it to me on weekends and spring and summer breaks. And it’s only one level and it’s too hard. But the other people who have special needs get to be moved into a higher or lower group and they learn even more because ...

Upcoming Events

Tue, April 24, 7:00 PM

French Hill School Building - Cafetorium, Yorktown Heights

Save A life Mini Series: Underage Drinking

Health & Wellness

Thu, April 26, 1:30 PM

United Methodist Church, Shrub Oak

IBM Retirees Club

Community Calendar

Guiding Eyes for the Blind Launches Wag-a-Thon Fundraiser

April 18, 2018

On April 17, Guiding Eyes for the Blind, a non-profit organization dedicated to creating and supporting life-changing connections between people with vision loss and exceptional guide dogs, announced its first annual Wag-a-thon, a “virtual marathon in a month” fundraiser beginning on May 1.

The Wag-a-thon is a cumulative marathon that you and your dog can do anywhere, at your own ...